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PRIVACY NOTICE

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Last Updated: November 17, 2025

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This Privacy Policy describes how Aman Chandra/Bulletproofing-Happiness® Coaching (referred to as "Coach," "We," "Us," or "Our") collects, uses, shares, and protects your personal data when you use our coaching services, website, programs, or products (collectively, the "Services").

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By accessing or using our Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

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1. Information We Collect

We collect information directly from you when you engage in our Services, as well as passively through your use of our website.

1.1 Personal Identification and Contact Data

This includes data necessary for communication, billing, and identity verification:

  • Identity: Name, title, and date of birth.

  • Contact: Email address, telephone number, and physical address.

  • Financial: Payment details (though processed via secure third-party gateways, we may retain records of transactions).

1.2 Coaching and Sensitive Data

This includes information shared during sessions and assessments, which is vital for service delivery:

  • Professional Data: Career history, goals, performance reviews, and professional aspirations.

  • Personal Development Data: Personal history, emotional state, challenges, intentions, and self-assessments shared during coaching sessions.

  • Feedback: Testimonials, surveys, and product feedback.

1.3 Technical and Usage Data

When you visit our website (e.g., https://www.amanchandra.net/cancellation-refund-policy) or use our online platforms, we may collect:

  • IP address, browser type, operating system, and unique device identifiers.

  • Time and date of access, pages viewed, and referring website addresses.

  • Data collected via cookies and tracking technologies (see Section 5).

 

2. How We Use Your Information

We use the information we collect for the following purposes, based on the need to provide service, legitimate business interests, or legal obligations:

  • Service Delivery and Contract Fulfillment: We use your Coaching Data, Contact Data, and Identity Data to schedule, prepare for, and conduct coaching sessions and programs, as necessary to fulfill our contractual obligations to you.

  • Account Management: We use your Identity Data and Financial Data to process payments, provide you with invoices, and manage your access to proprietary materials. This is required for our contractual relationship.

  • Communication: We use your Contact Data to respond to your inquiries, send administrative notices, and provide essential program updates. This falls under our legitimate interest to communicate effectively about the services you are receiving.

  • Marketing (Based on Consent): With your explicit consent, we use Contact Data to send promotional materials or newsletters about new programs, events, and offers. You can withdraw this consent at any time.

  • Service Improvement: We use Usage Data and Feedback to analyze user patterns and preferences, helping us improve the quality, design, and overall effectiveness of our Services and website (including our Refund and Cancellation Policy page). This is driven by our legitimate business interest in refining our offering.

  • Legal and Regulatory Compliance: We use all categories of data as necessary to meet our legal obligations under Indian law and to protect the rights, property, and safety of our organization and our clients.

 

3. Data Confidentiality and Sharing

3.1 Coach's Commitment to Confidentiality

We treat all Coaching Data (Section 1.2) shared during sessions with strict confidence, as detailed in our Terms and Conditions. Disclosures are only made under the limits of confidentiality (e.g., risk of harm or legal mandate).

3.2 Third-Party Sharing

We will not sell, rent, or lease your personal data to third parties. We may share data with the following entities:

  • Service Providers: Third-party vendors who perform functions on our behalf (e.g., payment processors, scheduling software, email marketing services). These vendors are required to protect your data under contract.

  • Legal & Compliance: When required by law (e.g., court order, regulatory request) or to protect the rights, property, or safety of Aman Chandra/Bulletproofing-Happiness® Coaching, our clients, or the public.

  • Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

 

4. Data Security and Retention

4.1 Security Measures

We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encrypted transmission protocols, access control, and secure physical storage.

4.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. Generally, we retain client records for seven (7) years following the conclusion of the coaching relationship, as required by standard business and legal practices.

 

5. Cookies and Tracking Technologies

Our website uses cookies (small text files placed on your device) and similar technologies to improve functionality, analyze usage, and personalize content. You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

 

6. Your Rights and Choices (Indian Jurisdiction)

As a data principal, you have the following rights concerning your personal data, subject to local laws and regulations:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to request the correction of inaccurate or incomplete personal data.

  • Withdraw Consent: The right to withdraw consent for processing personal data at any time, where consent is the basis for processing. Withdrawal will not affect the lawfulness of processing before the withdrawal.

  • Grievance Redressal: The right to raise a grievance with our designated contact person (see Section 7).

To exercise any of these rights, please contact the Legal Department using the details below.

 

7. Contact Information and Grievance Redressal

If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact our designated Grievance Officer:

We are committed to addressing any grievances regarding our data handling practices promptly and efficiently.

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